Buy credits
Credits are offered in packs, with per-credit discounts for higher volume packs. Credits are always purchased in USD, and may attract additional tax based on your billing location.
Open the Buy Credits popup
When logged in, click the Account menu in the upper-right corner and select Buy credits:
Select the number of credits on the popup:
This is an example screen. The current price for each credit pack will always be displayed in USD before you purchase.
Confirm your billing details
Before purchase you need to provide billing information including: your name, country, and postal code.
This is required by Stripe (Stripe Privacy Center) the secure and trusted payment processor. It is used for security and to calculate any applicable tax on your purchase.
Flowriter securely stores this information in an encrypted database, and does not share it with any third party except Stripe.
If there is a yellow warning sign displayed in the Billing details section of the popup, and the Pay now button is disabled, this means that some or all of that billing information is missing on your account.
Click Update billing details, and on the screen that pops-up:
Enter your name, country, and postal code;
Save those changes; and
Close that popup
The updated billing information will be displayed on the Buy credits popup and the Pay now button will be activated:
Pay securely
Click Pay now.
You will be redirected to Stripe's secure payment processing page to enter your payment method / credit card information.
This is a separate website hosted by Stripe. The payment details you enter on that site are never shared with Flowriter.
Click one of the available payment method options (e.g. Credit Card) and enter your payment information:
After you have paid and received payment confirmation from Stripe, click the Back button in your web browser to return to Flowriter (or navigate to app.flowriter.pro).
The purchased credits will be added to your account total automatically within a few seconds. To confirm, select Credit usage from the Account menu:
Incomplete payments
If you leave the Stripe site before the payment completes successfully, the purchase will be listed as Unpaid, and the credits will not be added to your account.
To complete the purchase, select Credit usage from the Account menu, and select Pay now next to the Unpaid item:
You will be taken to the Stripe payment page to complete the payment, as described above.
Download invoices
To download a copy of invoices for purchased credits, select Credit usage from the Account menu, and select View invoice next to any Paid item:
Important information about purchased credits
Credit purchases are non-refundable, including if you delete your account or if the price changes in future. See our Terms & Conditions.
Existing credits are not affected by any future price changes — purchased credits remain active and valid as long as your account is active.
Any unused free trial credits are added to your total available credits, when you purchase credits.
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